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SAAS PRICING

SAAS PRICING

Mi4biz
Price ($)
Process User
75$ (1 user/month)
Call Center / Customer Service User
120$ (1 user/month)
Chat User
55$ (1 user/month)
Social Media User
85$ (1 user/month)
Discounts
50-99 Users
%35
100-199 Users
%45
200+ Users
%65
Mi4biz Customer Service Features
Omnichannel Communication
Help Desk
Self Desk
Knowledge Base
Integration of multiple communication channels
Design Tools
User interface design
Workflow design
Settings and parametrization
Localization
Process Management
Process design for each category
Custom user interface for each category
SLA and escalations design for each category
Automatic dispatcher
Dynnamic prioritization
Measurement and Analysis
Reports and Dashboards
Analysis platform
NPS, KPI and Survey management
ISO 10002 Certification
Performance and delay reports
System Management
New versions (upgrade)
Hosting
Backup-Maintenance
Security management
Disaster recovery
Digital Documentation
Training documents
API manuals
developers.mi4biz.com website
Road Map to Success methodology
Best practice