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BOSCH Focuses On The Customer with Mi4biz

BOSCH Focuses On The Customer with Mi4biz

The Customer Contact Center Manager of Bosch Thermotechnik conveyed their experiences related with “Omnichannel Communication and Process Management in Customer Services” offered by Bosch Focus (Mi4biz Platform). -Could you please mention about your success story that you have achieved with ...

Allianz, Self Managing a Customer Service Software

Allianz, Self Managing a Customer Service Software

We've met Özcan Varna, Allianz Group's Turkey Customer Service Group Head, who told us that following their transition to Mi4biz they have a notification management system owned by a work unit, and added that they adapted Mi4biz to new requirements, new ideas and changing legislation without IT ...

ING Bank, Sustainable Customer Satisfaction by Mi4biz

ING Bank, Sustainable Customer Satisfaction by Mi4biz

The finance and banking sector count among the fastest changing and developing sectors in Turkey since the beginning of the year 2000. Standing out from other banks in the world with their newly developed products, Turkish Banks have also advanced their local banking population in the ...