• Complete and easy way of issue management

    Complete and easy way of issue management

    Start managing your issues in 20 minutes!

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Mi4biz Customer Service Management
Features REFERENCES LICENSING F.A.Q.
Mi4biz is an end to end, collaborative issue management solution.

Ticketing is not enough.

Mi4biz is an end to end, collaborative issue management solution.

Listen all channels with Mi4biz

Listen All Channels.

  • Call Center
  • Facebook, Twitter
  • Chat, E-mails
  • Web forms, Web Services
Design Workflows

Design Workflows.

  • Create proper workflows for each issue category
  • Departments, even
    partners contribute to solutions
Monitor Issue Management Process

Monitor your issue processes.

  • Which issues are late, who is responsible?
  • Follow your issues step by step.Create proper workflows for each issue category
Measure Performances and track KPIs

Measure Performances and track KPIs.

  • 20+ dashboards, 35+ reports
  • Create your own lists and reports
Dashboard & Reporting
Dashboard and Reports Measure Performances and track KPIs.
More
Live & Intelligent Support
Mi4biz Live and Intelligent Support

24/7 HelpDesk

Live Chat

Knowledge base

More
Try now! Mi4biz Movie
  • Social Media
  • Reliable & Secure
  • Mobile
  • ISO 10002
  • Integration

  • Reliable & Secure

    Compliance with regulations

    Compliance with regulations
    Your data is safe

    • SSL support
    • 99,98% Uptime
    • Download your data any time

  • Mobile

    Mobile Access

    At any device,
    from anywhere,
    at any time

  • ISO 10002

    ISO 10002 ISO 10002

  • Integration

    Integration Framework

    Integrate with your local
    applications

    • Through web services
      and events
    • Embed your application
      forms
Contact us Mi4biz
Mi4biz is a trademark of FormalisTECH. © 2006 - 2013 FormalisTECH, All rights reserved. Privacy Policy Terms Of Service
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